Hello, I'm Brandon—a design leader bringing people together to craft data-informed, human-centered experiences that businesses and brands leverage to connect, expand, and maintain valuable customer relationships.
Throughout my career I’ve taken on various roles in UX design execution, strategy, operations, and people management. Having navigated a diverse set of industries, I’ve also demonstrated expertise in digital products, websites (brochureware and ecommerce), native apps, email and print marketing, graphic design, and visual identity.
In my recent role, I led a remote, multidisciplinary team focused on members' financial well-being in the healthcare and insurance landscape. As director, I managed five product roadmaps, driving NPS, user satisfaction, and cost reduction by uniting experiences, and delivering solutions that aligned with user needs.
Beyond design and the digital world, I love spending time with my family, immersing myself in anything music, getting lost in the woods (or on the water), succumbing to my wife in a card or board game, exploring new espresso blends and taking on one too many house projects.
Human skills
Adaptability
Connection
Collaboration
Empathy
Enthusiasm
Humility
Humor
Organization
Socialization
Taking Initiative
Team Building
Leadership approach
Champion a culture of CARE (Collaboration, Accountability, Respect, and Empathy).
Empower through trust and work to drive decision-making down to the contributor level.
Transparency and curiosity when communicating, cascading, and conversing.
Value humor in the hustle.
Supportive and guiding always. Directive when we need it.
Set clear goals and expectations, up-skilling and career growth.
Cultivate teams of leaders rather than followers.
Encourage work-life balance and making time for your own well-being.
Provide real-time, honest feedback with an open door to discuss and problem-solve.
Celebrate all wins, big and small.
Seek first to understand then to be understood.
Embrace diversity and individuality that promote new ways of thinking and learning.
Competencies and proficiencies
As a Manager
Hiring, evaluating & developing talent
Team culture building
Team financials & staffing allocation
Design workflow and process development
Tooling and vendor procurement
Project planning and management
Cross-functional team alignment
As a Strategist
Design thinking methods (human and user-centered design)
Design discovery, ideation & exploration
Design research and insights
Workshop and design sprint facilitation
Presentation & storytelling
As a Designer
Information architecture
Content strategy
Wireframing and prototyping
Interaction design
User interface and visual design
Design systems and pattern libraries
Designer & developer relationships
Iterative software development
CSS & HTML