Throughout my career I’ve taken on various roles in UX design execution, strategy, operations, and people management. Having navigated a diverse set of industries, I’ve also demonstrated expertise in digital products, websites (brochureware and ecommerce), native apps, email and print marketing, graphic design, and visual identity.
In my recent role, I led a remote, multidisciplinary team focused on members' financial well-being in the healthcare and insurance landscape. As director, I managed and executed upon five product roadmaps, driving NPS, user satisfaction, and cost reduction by uniting experiences, and delivering solutions that aligned with user needs.